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The Problem with Meetings
You're in a meeting. You're trying to listen, but you're also frantically typing notes. By the time you write down one point, you've missed the next two. It's a broken system.
AI meeting assistants fix this. They join your Zoom/Teams/Meet calls, record audio, transcribe it, and—most importantly—summarize it into key takeaways.
1. Fireflies.ai (The Powerhouse)
Fireflies isn't just a transcription tool; it's a knowledge base for your meetings. It connects deeply with your CRM (Salesforce, HubSpot) and project management tools (Asana, Monday, Trello).
Key Features
- Video Recording: Captures video, not just audio (great for reading reactions).
- Smart Search: Search "show me action items" or "when did we talk about pricing?" across all past meetings.
- AskFred: A ChatGPT-like bot that you can ask questions to about the meeting ("Did he mention a budget?").
2. Otter.ai (The Original)
Otter is the tool that started it all. It's excellent at pure transcription and has a very clean, simple interface.
Key Features
- Real-time Transcription: Watch the text appear as people speak (great for accessibility).
- OtterPilot: Auto-joins meetings and emails summaries.
- Slide Capture: Automatically grabs screenshots of slides presented during the meeting.
Head-to-Head Comparison
| Feature | Fireflies.ai | Otter.ai |
|---|---|---|
| Transcription Accuracy | Excellent | Excellent |
| Video Capture | ✅ Yes | ❌ No (Screenshots only) |
| Integrations | ⭐⭐⭐⭐⭐ (CRM deep dive) | ⭐⭐⭐ (Basic) |
| AI Intelligence | AskFred (Advanced) | OtterChat (Good) |
The Verdict
Choose Fireflies.ai if: You need to integrate meetings with your workflow (CRM, Asana, Slack) or want video recording. It's the better tool for business professionals.
Choose Otter.ai if: You just want simple, fast transcription and don't need complex integrations.
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